Hometown Sewer and Drain LLC
Review Summary
- Positive: Fast response times, punctual, polite, knowledgeable, provides cost-effective solutions, excellent service, and high-quality work. Many customers express satisfaction and plan to use them again.
- Negative: One customer reported a recurring issue with a leak repair, lack of response after the initial fix, and failure to honor the warranty. Another customer felt overcharged for a blockage issue.
Reviews
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(19 reviews)
Rebecca Wang
Fantastic response time. I contacted a bunch of other plumbing companies on Presidents’ Day and none of them responded except for hometown plumbing! Was able to guide me to fix my plumbing issue quickly and effectively. Thanks!
Tammy Wardrop
What a delightful experience. Responded in less than 20 minutes. Came at MY convenience, arrived 5 minutes early, polite, walked through my plumbing needs and was very impressed with the way he talked to me about the repairs. Was able to fix leak and installed new shower fixtures in a timely manner and cleaned work area well. Price is the best I was given than many other companies in the area. Definitely the only place I will call for every plumbing need that may come up. Thank you again for the great job and conversation 😊
Tara O'Neil
I hate to write bad reviews, but we spent $1600 for him to fix a leak from the bathroom to the kitchen, only for the problem to start back up again a couple weeks later. John said after he fixed it to let him know if there were any problems and we did. He had some personal reasons why he couldn't come, and we gave him the benefit of the doubt, but now, after 2 months, he will not return our phone calls or messages. Save yourself the time and money! He does not honor his warranty and gives you the run around.
Lydia Galat